FAQs

HOW DOES THE CHECKOUT PROCESS WORK?

Once you've finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We accept the following methods of payment:
  • Amex
  • Apple Pay
  • Google Pay
  • PayPal
  • Credit Cards and Debit Cards.
HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.

WHICH BROWSER SHOULD I USE TO VIEW YOUR SITE?

We highly recommend that you browse with the latest version of Google Chrome Microsoft Internet Explorer, Microsoft Edge, Mozilla Firefox or Apple Safari.

HOW DOES SHIPPING WORK?

Ideal & Homely partners with global merchants in order to provide you the best prices and the most interesting products. This means your order is shipped from global areas such as Germany, USA, Thailand, Tibet, China, India, etc. Please see our Shipping & Handling page for more information. 

WHAT IF I NEED TO RETURN SOMETHING?

No worries! Let us know by contacting us and we'll help guide you through the process. Read our Returns Policy for more information.